02.16.08
Disney
Walt Disney founded an empire that makes the dreams of children and adults come true. This empire provides us with fantastic and marvelous cartoons about magical and imaginary beings and lands, trips in fairy tale theme parks and cruises. All these things were created to help people become happier, kinder and more honest. Even when it seems that everything goes wrong, there is always a chance to forget about the troubles and cruelty of the real world and dive into the oceans of Disney. And moments like these help us to come back with sober mind and plenty of ideas. But shadow of problems can fall even across Disney’s kingdom.
Disney Cruises. People often complain about the problems with the food on Disney ships. Some of the pissed consumers tell about food poisoning. People write in their Disney complaints, that after eating the food they were having horrible pain and gastroenteritis. There are also problems with fountain pools. After playing there, kids become violently ill and start to vomit. Besides, the company can change the itinerary without asking the customers who have booked the cruise over a year and more in advance. And no one is going to compensate or make up for any losses. In addition, the company can change the terms for sea and land packages and the customers have to agree another rates.
Disney Theme Parks. Besides, in other Disney complaints people write that the legendary Disney customer service can turn out to be horrible and poor. Travel agents that work with Disney can be very rude and make it impossible even to book the trip properly. In the parks, the employees are sometimes so incompetent that they cannot cooperate and solve any problems. People, who had any troubles with Disney cannot but wonder: how such expensive services and products can be of such poor quality sometimes? In such a way the company looses the existing customers who had negative experience and a lot of new customers who would be told about that experience.